Your privacy is at the core of everything we do at VidiKeep. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software applications. By using our services, you consent to the practices described in this policy.
Part 1. What Info Do We Collect
We only collect the minimum amount of data necessary to provide you with a functional and secure experience:
- Personal Information: When you purchase a product or contact support, we may collect your name, email address, and order details.
- Payment Information: All transactions are processed through secure, third-party payment gateways. VidiKeep does not store your credit card numbers or billing passwords on our servers.
- Technical Data: To improve software performance, we may collect anonymous data such as your operating system, browser type, and basic usage statistics. This information does not identify you personally.
Part 2. How We Use Your Information
VidiKeep uses the gathered information for the following purposes:
- Order Fulfillment: To deliver registration codes and process license retrievals.
- Customer Support: To verify your purchase and provide technical assistance.
- Product Improvement: To analyze anonymous usage trends and optimize our software features.
- Communication: To send essential service updates, security alerts, or requested newsletters.
Part 3. Data Protection and Security
We implement a variety of security measures, including SSL (Secure Sockets Layer) encryption, to maintain the safety of your personal information. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except for trusted third parties who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.
Part 4. Cookies Policy
Our website uses "cookies" to enhance your browsing experience. Cookies help us remember your preferences and understand site traffic. You can choose to disable cookies through your browser settings; however, some features of our website may not function properly as a result.
- For Safari: Guide to removing and disabling cookies in Safari
- For Chrome:Guide to clearing cookies in Google Chrome
- For Edge: Guide to blocking cookies in Microsoft Edge
- For Firefox: Guide to clearing cookies in Firefox
- For IE: Guide to blocking cookies in Internet Explorer
Part 5. Third-Party Links
Occasionally, we may include links to third-party websites (such as payment processors or social media). These sites have independent privacy policies. VidiKeep, therefore, has no responsibility or liability for the content and activities of these linked sites.
Part 6. Children's Privacy
VidiKeep services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it from our systems immediately.
Part 7. Your Rights and Choices
Depending on your location, you may have the right to access, correct, or delete your personal data. If you wish to exercise these rights or opt-out of marketing communications, please contact our support team at support@vidikeep.com.
Part 8. Changes to Our Privacy Policy
VidiKeep reserves the right to update this policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to check this page regularly to stay informed about how we are protecting your information.